{"id":1116,"date":"2021-07-01T14:44:31","date_gmt":"2021-07-01T12:44:31","guid":{"rendered":"https:\/\/www.guide.cloudytel.it\/?post_type=docs&#038;p=1116"},"modified":"2021-07-06T14:40:02","modified_gmt":"2021-07-06T12:40:02","slug":"faq-app-pc","status":"publish","type":"docs","link":"https:\/\/www.guide.cloudytel.it\/?docs=faq-app-pc","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1116\" class=\"elementor elementor-1116\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5866ba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5866ba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa4a7a7\" data-id=\"aa4a7a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e45b8f elementor-widget elementor-widget-heading\" data-id=\"4e45b8f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9727ff elementor-widget elementor-widget-spacer\" data-id=\"e9727ff\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c400ec elementor-widget elementor-widget-heading\" data-id=\"2c400ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'indicatore \"Messages\" \u00e8 oscurato, come posso attivarlo?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e05a451 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e05a451\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-79a358e\" data-id=\"79a358e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bf5586 elementor-widget elementor-widget-text-editor\" data-id=\"1bf5586\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>Cliccare su &#8220;<strong>Softphone<\/strong>&#8221; nella sezione in alto a sinistradell&#8217;app<\/li><li>Nel men\u00f9 a comparsa cliccare su &#8220;<strong>Account<\/strong>&#8220;<\/li><li>Si aprir\u00e0 una nuova finestra in cui sar\u00e0 possibile vedere l&#8217;account attivo<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0c2b2e0\" data-id=\"0c2b2e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9c3d95 elementor-widget elementor-widget-image\" data-id=\"b9c3d95\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"375\" height=\"661\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5.png 375w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5-170x300.png 170w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-380a6aa elementor-widget elementor-widget-image\" data-id=\"380a6aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"688\" height=\"589\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1.png 688w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1-300x257.png 300w\" sizes=\"(max-width: 688px) 100vw, 688px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22ee378 elementor-widget elementor-widget-text-editor\" data-id=\"22ee378\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>Cliccare sulla <strong>spunta blu<\/strong> e disabilitare temporaneamente l&#8217;account<\/li><li>Successivamente premere il tasto &#8220;<strong>edit<\/strong>&#8220;<ul><li>Nella nuova finistra che si aprir\u00e0, andare nella sezione &#8220;<strong>Advanced<\/strong>&#8220;<\/li><li>Assicurarsi che la spunta &#8220;<strong>enable sms<\/strong>&#8221; sia attivata<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b9327 elementor-widget elementor-widget-image\" data-id=\"37b9327\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"993\" height=\"705\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-2.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-2.png 993w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-2-300x213.png 300w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-2-768x545.png 768w\" sizes=\"(max-width: 993px) 100vw, 993px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf32f61 elementor-widget elementor-widget-text-editor\" data-id=\"cf32f61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>\u00a0Premere il tasto &#8220;<strong>SAVE<\/strong>&#8221; presente in basso a destra<\/li><li>Una volta completata questa procedura, chiudere la finestra delle impostazioni e riabilitare l&#8217;interno tramite la<strong> spunta blu<\/strong><\/li><li>Chiudere anche la finestra degli account<\/li><li>Adesso la voce &#8220;<strong>Messages<\/strong>&#8221; nel men\u00f9 a comparsa sar\u00e0 accessibile<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f314f3 elementor-widget elementor-widget-heading\" data-id=\"1f314f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Le videochiamate partono in automatico, come fare?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7b79427 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b79427\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6d050ef\" data-id=\"6d050ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b71e303 elementor-widget elementor-widget-text-editor\" data-id=\"b71e303\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>Cliccare su &#8220;<strong>Softphone<\/strong>&#8221; nella sezione in alto a sinistradell&#8217;app<\/li><li>Nel men\u00f9 a comparsa cliccare su &#8220;<strong>Account<\/strong>&#8220;<\/li><li>Si aprir\u00e0 una nuova finestra in cui sar\u00e0 possibile vedere l&#8217;account attivo<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bd1b61b\" data-id=\"bd1b61b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a23eb4 elementor-widget elementor-widget-image\" data-id=\"6a23eb4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"375\" height=\"661\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5.png 375w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-5-170x300.png 170w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef6fc1 elementor-widget elementor-widget-image\" data-id=\"8ef6fc1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"688\" height=\"589\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1.png 688w, https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-faq-1-300x257.png 300w\" sizes=\"(max-width: 688px) 100vw, 688px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98fcbe8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98fcbe8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fd13d90\" data-id=\"fd13d90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5cc6ea elementor-widget elementor-widget-text-editor\" data-id=\"f5cc6ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>Cliccare sulla <strong>spunta blu<\/strong> e disabilitare temporaneamente l&#8217;account<\/li><li>Successivamente premere il tasto &#8220;<strong>edit<\/strong>&#8220;<ul><li>Nella nuova finistra che si aprir\u00e0, andare nella sezione &#8220;<strong>Advanced<\/strong>&#8220;<\/li><li>Assicurarsi che le spunte siano disabilitate, come in foto<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0c37bc2\" data-id=\"0c37bc2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a81db8a elementor-widget elementor-widget-image\" data-id=\"a81db8a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"280\" height=\"174\" src=\"https:\/\/www.guide.cloudytel.it\/wp-content\/uploads\/2021\/07\/app-pc-qccounts-3.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9842846 elementor-widget elementor-widget-text-editor\" data-id=\"9842846\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul><li>\u00a0Premere il tasto &#8220;<strong>SAVE<\/strong>&#8221; presente in basso a destra<\/li><li>Una volta completata questa procedura, chiudere la finestra delle impostazioni e riabilitare l&#8217;interno tramite la<strong> spunta blu<\/strong><\/li><li>Chiudere anche la finestra degli account<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ L&#8217;indicatore &#8220;Messages&#8221; \u00e8 oscurato, come posso attivarlo? Cliccare su &#8220;Softphone&#8221; nella sezione in alto a sinistradell&#8217;app Nel men\u00f9 a comparsa cliccare su &#8220;Account&#8220; Si aprir\u00e0 una nuova finestra in cui sar\u00e0 possibile vedere l&#8217;account attivo Cliccare sulla spunta blu e disabilitare temporaneamente l&#8217;account Successivamente premere il tasto &#8220;edit&#8221; Nella nuova finistra che si aprir\u00e0, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"doc_category":[9],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/docs\/1116"}],"collection":[{"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1116"}],"version-history":[{"count":16,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/docs\/1116\/revisions"}],"predecessor-version":[{"id":1134,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=\/wp\/v2\/docs\/1116\/revisions\/1134"}],"wp:attachment":[{"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1116"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=1116"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.guide.cloudytel.it\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=1116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}